For Support/Admin Staff
Empowering Teachers. Inspiring Classrooms. Transforming Futures.
Learn. Grow. Stay Safe. Explore our expert-led training programs designed just for teachers like you!
Soft Skills for Admin & Support Staff
At Vinspire, we believe that the efficiency, professionalism, and behavior of admin and support staff shape the first impression and daily experience of a school. Our Soft Skills training modules are designed specifically for non-teaching personnel, helping them build confidence, communicate effectively, manage stress, and become proactive contributors to a positive school culture.
Who Should Attend:
- Front office and administrative staff
- Estate managers, security heads, and support staff supervisors
- Receptionists, transport coordinators, and operations teams
- Maintenance, housekeeping, and logistics personnel
Duration of Each Module
1.5 hours
Customizable into full-day or multi-day workshops based on school need and are delivered through interactive, practical, and role-based methods.
Programs Modules
Includes:
- Appearance
- Behaviour
- Communication
- Digital Presence
- Professional Étiquettes
Benefits:
Boosts self-esteem and professional identity; teaches staff how to represent the school with grace, confidence, and consistency in both physical and digital spaces.
Duration: 1.5 hours
VInspire your presence—represent your school with confidence, grace, and authenticity.
Includes:
- Asking & Listening
- Questioning Skills
- Active Listening
- Assertive Communication
- Non-Verbal Messages
- Writing Skills
- The 4 C’s (Clarity, Conciseness, Courtesy, Correctness)
- Punctuation Pointers
- Basic Grammar & Vocabulary
- Letters, Emails, Memos, Circulars
Benefits:
Equips staff with tools for clear verbal and written communication, helping reduce misunderstandings and improve team collaboration and parent interactions.
Duration: 1.5 hours
VInspire clarity—empower your voice to build strong connections and meaningful conversations.
Overview
- Gender Sensitization
- Cyber Security
- Dealing with Parents
- Distorted Thinking
- Case Study: Angelique’s Thinking
- Vendor Management
Benefits:
Raises awareness around inclusivity, digital safety, and emotional intelligence. Prepares staff to interact with parents and vendors respectfully, and manage biases or assumptions.
Duration: 1.5 hours
VInspire awareness—foster a culture of empathy, safety, and inclusive interactions.
Includes:
- Administration & Maintenance of Buildings
- Safety Mechanism in Schools
- Energy Saving
- Management of Support Staff
Benefits:
Improves daily operations, safety compliance, and facility readiness. Trains staff to proactively maintain a safe, clean, and sustainable environment for students.
Duration: 1.5 hours
VInspire safe spaces—create a secure and supportive environment where everyone thrives.
Overview
- Being Proactive
- Goal Setting with SPIRIT
- Learning to Say a ‘NO’
- Imbibing ANTS Model for Success
Benefits:
Teaches staff to take initiative, manage responsibilities, set personal and team goals, and eliminate negative thinking patterns for long-term performance.
Duration: 1.5 hours
VInspire purpose—build habits and mindsets that spark motivation, action, and growth.
Overview
- Making Connections
- Time Management
- Organising Your Workplace
- Working with Difficult People
- Avoid Procrastination
- Dealing with Stress
Benefits:
Develops emotional resilience and workplace discipline. Enables staff to manage pressure, maintain relationships, and stay organised and productive throughout the school day.
Duration: 1.5 hours
VInspire balance—take control of time, stress, and relationships with mindful mastery.


